There is no substitute for the care and quality service you will receive when purchasing a Val Stefani gown from one of our authorized retail locations. Please click where to buy to find an authorized retailer near you. If you purchase online, we will not be able to back the product, nor is there a way for you to guarantee that you are buying an authentic Val Stefani gown. If you click on Where to Buy you will find an authorized retailers and rest assured that you will receive a beautiful quality gown(s). If you purchase online, you are taking a huge risk that you may not receive the dress of your dreams as pictured on our website. Instead you will be buying a lower quality knock-off that will just be a waste of money.
The risk of buying online is that online retailers look at you as a one-time buyer. They do not care about giving you the customer service and quality you deserve. Please be aware that multiple website companies are fraudulently selling bridal, bridesmaids, and bridal gowns. These companies appear to be legitimate online retailers selling several top brands, however they are in fact not legitimate retail sources. Buying from an unauthorized dealer can ruin your wedding day and give you more than you “bargained” for.
Here are several problems that arise from buying online:
Incorrect style or size
Inferior quality design and materials
Wrong or different dye lots
Buying online can also have extra expensive “unforeseen” costs such as additional shipping, alteration costs, not receiving your gown, or having to buy replacement gown(s). Many online websites will tell you they have been working with bridal gown manufacturers for years and can get you a designer gown for less than the retail price and promise you all kinds of savings. What you don’t get is a solution when something is wrong with the fabric, color, size, or when they miss your delivery date. Instead of enjoying your big day you could be left with the stress and expense of a last minute catastrophe.
Val Stefani retailers are professional, knowledgeable and highly trained to sell our garments. They can provide you with the best in knowledge about the necessary size, fit and alternations necessary for your gown to fit you best without spending a fortune. Please advise any potential bride, bridesmaids, mother of the bride or groom not to order from these sites, as they are putting at risk not only your hard earned money, but most importantly your big day as well.
We believe it most important for Val Stefani to express to you that we are in no way connected or associated with any of these online companies. Val Stefani strongly urges you not to purchase from any unauthorized websites. This list is not the complete list of online websites that are selling fraudulent merchandise, but it is a start to know what to avoid.
List of the sites to avoid: